Privacy Policy – 777pkr

1. Introduction

1.1 777pkr ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of all registered users ("you", "your", "Player"). This Privacy Policy describes what personal data we collect, the purposes for which it is used, how it is stored and protected, and your rights in relation to that data.

1.2 We operate under internationally recognised data protection principles and take our obligations seriously. The platform serves English-speaking Pakistani players, and we understand that data privacy is a matter of real importance — particularly given the sensitivity of financial and gaming activity data.

1.3 This policy applies to data collected through the 777pkr website at 777pkr.co, all gaming and betting services offered thereon, and any communications between you and 777pkr via email, live chat, or the Support portal.

2. Data Controller

2.1 777pkr acts as the data controller in respect of personal data collected from registered users. The data controller is responsible for determining the purposes and means by which your personal data is processed.

2.2 If you have questions about data controllership, the identity of the licensed operating entity, or the jurisdiction of incorporation, please contact the Support team via the Support page.

3. Data We Collect

3.1 Registration Data

When you create a 777pkr account, we collect: full legal name; date of birth; email address; mobile telephone number; country and city of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad); chosen username; and account preferences.

3.2 Identity Verification Data

For accounts that reach applicable deposit or withdrawal thresholds, we may collect copies of government-issued identity documents (national identity card, passport), proof of address, and source-of-funds documentation as required by our licensing obligations and anti-money-laundering procedures.

3.3 Financial Data

We collect data relating to payment methods used on the platform, including mobile wallet identifiers (JazzCash, Easypaisa), bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), card metadata (last four digits, card type), and transaction history including deposits, withdrawals, bets, and winnings — all denominated in PKR.

3.4 Gaming Activity Data

We record all gaming and betting activity conducted through your 777pkr account, including bets placed on cricket (PSL, international), live casino sessions, slot game play records, session durations, and responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests).

3.5 Technical & Device Data

We automatically collect certain technical data when you access the platform: IP address; browser type and version; operating system; device identifier; screen resolution; referring URL; and session timestamps. This data is used for security, fraud prevention, and platform optimisation purposes.

3.6 Communications Data

If you contact 777pkr Support via live chat, email, or the Support portal, we retain records of those communications, including the content of messages, timestamps, and resolution notes, for quality assurance and dispute resolution purposes.

4. How We Use Your Data

777pkr uses collected personal data for the following purposes:

• Account management: creating and maintaining your account, authenticating logins, and processing account settings changes;
• Service delivery: processing bets, settling winnings, operating casino games, and facilitating deposits and withdrawals;
• Identity verification: complying with know-your-customer (KYC) and anti-money-laundering (AML) obligations under applicable licensing requirements;
• Fraud prevention & security: detecting and preventing unauthorised account access, multi-accounting, collusion, and financial fraud;
• Responsible gaming: monitoring activity for signs of problem gambling, enforcing self-exclusion periods, and providing access to responsible gaming tools;
• Platform improvement: analysing aggregated usage patterns to improve the 777pkr platform's performance, navigation, and game offering;
• Legal compliance: retaining records required by applicable law, responding to regulatory enquiries, and cooperating with law enforcement where legally required;
• Marketing communications: sending promotional offers, bonus notifications, and news to users who have not opted out, subject to Section 11 below.

5. Legal Bases for Processing

5.1 Contractual necessity: Processing your registration data, transaction data, and gaming activity data is necessary to perform the contract between you and 777pkr (i.e., to provide the services you have registered for).

5.2 Legal obligation: Identity verification, AML record-keeping, and regulatory reporting are required by law or licensing conditions applicable to 777pkr's operation.

5.3 Legitimate interests: Fraud prevention, security monitoring, platform analytics, and responsible gaming oversight are conducted on the basis of 777pkr's legitimate interests in operating a safe, compliant, and functional platform.

5.4 Consent: Where required, we rely on your consent for marketing communications. You may withdraw consent at any time by updating your communication preferences within your account settings.

6. Data Sharing & Third Parties

6.1 777pkr does not sell personal data to unaffiliated third parties for commercial or marketing purposes.

6.2 We share personal data with the following categories of third parties only to the extent necessary to operate the platform:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard networks, and digital wallet providers, for the purpose of processing transactions;
• Identity verification providers: third-party KYC services used to verify identity documents and conduct age verification;
• Game content providers: licensed software providers whose games appear in the 777pkr Casino and slots lobby may receive session data necessary to operate their games;
• IT and hosting providers: infrastructure and cloud service providers who process data on our behalf under data processing agreements;
• Regulatory authorities: gaming regulators, financial intelligence units, and law enforcement agencies where we are legally required to disclose information.

6.3 All third-party data processors engaged by 777pkr are required to process data only on our documented instructions and to maintain appropriate security measures.

7. Cookies & Similar Technologies

7.1 Essential cookies are required for the 777pkr platform to function. They maintain your login session, remember your currency preference (PKR), and ensure the platform operates securely. These cookies cannot be disabled without affecting platform functionality.

7.2 Analytical cookies may be used in aggregated, anonymised form to understand how users navigate the platform, which game categories are most visited, and where technical issues arise. No individually identifiable data is processed through analytical cookies.

7.3 You can manage or delete cookies through your browser settings. Note that disabling essential cookies will likely prevent you from logging in to your 777pkr account.

8. Data Retention

8.1 Personal data is retained only for as long as necessary to fulfil the purposes described in this policy. The following retention principles apply:

• Active account data is retained for the duration of the account's existence plus applicable statutory periods;
• Transaction and financial records are retained for a minimum of 7 years following the transaction, as required for anti-money-laundering compliance;
• Identity verification documents are retained for the period required by the applicable licensing jurisdiction;
• Support communications are retained for up to 3 years from the date of the interaction;
• Marketing consent records are retained until the consent is withdrawn, plus a reasonable period thereafter to demonstrate prior compliance.

8.2 Following the applicable retention period, personal data is securely deleted or anonymised in accordance with our data destruction procedures.

9. Data Security

9.1 777pkr employs appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and the 777pkr platform;
• Encryption at rest for sensitive personal data including passwords and payment identifiers;
• Access controls limiting internal access to personal data on a need-to-know basis;
• Regular security reviews and vulnerability assessments of the platform infrastructure;
• Two-factor authentication available to all registered users to secure account access.

9.2 Notwithstanding the above, no internet transmission or electronic storage system is completely secure. While 777pkr takes all reasonable precautions, we cannot guarantee absolute security. In the event of a data breach affecting your personal data, we will notify affected users and relevant authorities as required by applicable law.

10. Your Data Rights

Subject to applicable law and our legal retention obligations, you have the following rights in relation to your personal data held by 777pkr:

• Right of access: you may request a copy of the personal data we hold about you;
• Right to rectification: you may request correction of inaccurate or incomplete data;
• Right to erasure: you may request deletion of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to restriction: you may request that we restrict processing of your data in certain circumstances;
• Right to object: you may object to processing based on legitimate interests, including profiling for marketing purposes;
• Right to data portability: where processing is based on consent or contract, you may request your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, contact the 777pkr Support team via the Support page. We will respond to verified requests within 30 days. We may need to verify your identity before processing your request.

11. Marketing Communications

11.1 With your consent, 777pkr may send you promotional emails, SMS notifications, and in-platform messages about bonuses, PSL season offers, new game launches, and other relevant updates.

11.2 You may opt out of marketing communications at any time by: (a) updating your communication preferences in your 777pkr account settings; (b) clicking the unsubscribe link in any marketing email; or (c) contacting Support directly. Opt-out requests will be processed within 5 business days.

11.3 Note that opting out of marketing does not affect transactional communications — you will continue to receive account security alerts, deposit confirmations, withdrawal notifications, and other service-related messages regardless of your marketing preference.

11.4 Players who have activated self-exclusion will not receive any marketing communications for the duration of their exclusion period.

12. Children & Minors

12.1 777pkr is strictly for users aged 18 years and older. We do not knowingly collect personal data from individuals under 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to close the account and delete the associated data.

12.2 If you believe a minor has accessed the platform using your account or otherwise, please contact the Support team immediately.

13. International Data Transfers

13.1 As an online platform serving Pakistani players, 777pkr may process and store personal data on servers located outside Pakistan. Where data is transferred internationally, we take appropriate steps to ensure that adequate protections are in place, consistent with applicable data protection standards.

13.2 By registering a 777pkr account, you acknowledge that your personal data may be transferred to and processed in countries outside Pakistan, where data protection laws may differ from those in your jurisdiction.

14. Changes to This Policy

14.1 777pkr may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. The "Last Updated" date at the top of this page will be revised accordingly.

14.2 Material changes to this policy will be communicated to registered users via the platform's notification system or by email. Continued use of the 777pkr platform following notification of a material change constitutes your acceptance of the revised policy.

15. Contact & Enquiries

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 777pkr Support team via the Support page.

Email enquiries relating to data privacy may be sent to: [email protected]

We aim to respond to all data privacy enquiries within 10 business days of receipt.